Field Services

GEM offers service and support from our own experienced technicians conveniently located throughout North America, making our service more economical, and our response times faster. Service is done directly by GEM to ensure your equipment continues to perform at its best.

Large inventory of spare parts for the repair of KBA-Metronic alphaJET printers means faster response times. Inks are designed and manufactured in house by Gem Gravure and shipped directly from our warehouse so you can stay up and running.

Our Maintenance Contract include:

  • Biannual Preventative Maintenance
  • Quarterly Preventative Maintenance
  • Biweekly Service
  • Bimonthly Service
  • Quarterly Service
  • Weekly Service
  • Monthly Service
  • Triannual Preventative Maintenance

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